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	<title>Better Things &#187; Our Work</title>
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	<link>http://www.better-things.co.uk</link>
	<description>We are an integrated marketing agency based in central London</description>
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		<title>Beyond Analysis: an editorial content-driven website</title>
		<link>http://www.better-things.co.uk/our-work/beyond-analysis-website-redesign/</link>
		<comments>http://www.better-things.co.uk/our-work/beyond-analysis-website-redesign/#comments</comments>
		<pubDate>Mon, 23 Jan 2012 13:06:54 +0000</pubDate>
		<dc:creator>Rich</dc:creator>
				<category><![CDATA[Our Work]]></category>
		<category><![CDATA[API]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[CMS]]></category>
		<category><![CDATA[content strategy]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[news feed]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[social media integration]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[WD]]></category>
		<category><![CDATA[website build]]></category>
		<category><![CDATA[Website Design]]></category>
		<category><![CDATA[Wordpress]]></category>

		<guid isPermaLink="false">http://www.better-things.co.uk/?p=2503</guid>
		<description><![CDATA[We helped Beyond Analysis develop an editorial strategy for their website, then we made it look beautiful. Have a read about how we did it. ]]></description>
			<content:encoded><![CDATA[<h1>Creating an effective web presence for Beyond Analysis</h1>
<h2>The problem</h2>
<p><span class="Apple-style-span" style="font-size: 13px; font-weight: normal;">Beyond Analysis had a dated site that didn’t reflect their recent rebrand and was built on an outdated and difficult to use CMS. They approached Better Things to:</span></p>
<p>Develop a content strategy that would articulate simply and clearly what Beyond Analysis do, as well as help the site with search visibility</p>
<p>Redesign the site to reflect the client’s recent brand refresh</p>
<p>Implement the site on a user-friendly CMS and ensure that every part of the site could be quickly and easily updated without requiring technical expertise</p>
<p>Integrate the site with the client’s social media properties.</p>
<p>Better Things were also asked to support Beyond Analysis’s growth by enabling them to use the website to recruit the best people in the market.</p>
<h2>The solution</h2>
<p>We knew that in order to make the new Beyond Analysis site standout in the competitive marketplace we had to think differently. We needed to make sure the site would remain fresh and exciting to entice visitors back on a regular basis; and to give the team at Beyond Analysis a platform to demonstrate their expertise. Making editorial content the focus of the site ensured this would happen. So we developed a content strategy that focussed on a category-driven news feed designed to show off the expertise and talent of the people behind Beyond Analysis.</p>
<p>We then applied Beyond Analysis’s new branding, adapting it slightly for web use with the addition of some new fonts and illustration styles, and using responsive design to ensure the site worked across a range of devices including tablet and mobile – with the floating navigation defaulting to a more traditional navigation bar at certain screen sizes.</p>
<p>We worked with the client to build a list of search keywords and then developed search optimised content for the entire site, and we fully integrated the site with Beyond Analysis’s social media properties, including Twitter and Facebook – pulling tweets from senior members of staff into the homepage feed using Twitter’s API and a hashtag.</p>
<p>Finally, we built the site on WordPress, an easy-to-use, open-source CMS and provided full user-documentation and staff training.</p>
<h2>The result</h2>
<p>An easy to use, easy to update website that delivers on branding and communicates exactly what Beyond Analysis are about – both in terms of what they do and their corporate culture and ethos. The site received 83% uplift in website traffic and is tracking significantly higher on a day-to-day basis for all traffic and quality indicators.</p>
<p>You can visit the site at <a href="http://www.beyondanalysis.net/">www.beyondanalysis.net</a></p>
<p><a href="http://www.better-things.co.uk/our-work/beyond-analysis-website-redesign/attachment/ba-website-1/" rel="attachment wp-att-2513"><img class="size-full wp-image-2513" title="BA Website 1" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/BA-Website-1.png" alt="Beyond Analysis screengrab 1" width="844" height="475" /></a></p>
<p><a href="http://www.better-things.co.uk/our-work/beyond-analysis-website-redesign/attachment/ba-website-2/" rel="attachment wp-att-2516"><img class="size-full wp-image-2516" title="BA Website 2" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/BA-Website-2.png" alt="Beyond Analysis screengrab 2" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/beyond-analysis-website-redesign/attachment/ba-website-5/" rel="attachment wp-att-2519"><img class="size-full wp-image-2519" style="border-style: initial; border-color: initial; border-width: 0px;" title="BA Website 5" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/BA-Website-5.png" alt="Beyond Analysis screengrab 5" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/beyond-analysis-website-redesign/attachment/ba-website-6/" rel="attachment wp-att-2520"><img class="size-full wp-image-2520" style="border-style: initial; border-color: initial; border-width: 0px;" title="BA Website 6" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/BA-Website-6.png" alt="Beyond Analysis screengrab 6" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/beyond-analysis-website-redesign/attachment/ba-website-3/" rel="attachment wp-att-2517"><img class="size-full wp-image-2517" style="border-style: initial; border-color: initial; border-width: 0px;" title="BA Website 3" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/BA-Website-3.png" alt="Beyond Analysis screengrab 3" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/beyond-analysis-website-redesign/attachment/ba-website-4/" rel="attachment wp-att-2518"><img class="size-full wp-image-2518" style="border-style: initial; border-color: initial; border-width: 0px;" title="BA Website 4" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/BA-Website-4.png" alt="Beyond Analysis screengrab 4" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/beyond-analysis-website-redesign/attachment/ba-website-7/" rel="attachment wp-att-2521"><img class="size-full wp-image-2521" title="BA Website 7" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/BA-Website-7.png" alt="Beyond Analysis screengrab 7" width="844" height="475" /></a></p>
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		<title>Helping English National Ballet with their Christmas message</title>
		<link>http://www.better-things.co.uk/our-work/helping-english-national-ballet-with-their-christmas-message/</link>
		<comments>http://www.better-things.co.uk/our-work/helping-english-national-ballet-with-their-christmas-message/#comments</comments>
		<pubDate>Tue, 17 Jan 2012 17:42:28 +0000</pubDate>
		<dc:creator>Rich</dc:creator>
				<category><![CDATA[Our Work]]></category>
		<category><![CDATA[Christmas]]></category>
		<category><![CDATA[Christmas Card]]></category>
		<category><![CDATA[Christmas Message]]></category>
		<category><![CDATA[DME]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[ENB]]></category>
		<category><![CDATA[English National Ballet]]></category>
		<category><![CDATA[Greeting]]></category>
		<category><![CDATA[Magic Of Christmas]]></category>
		<category><![CDATA[Strictly Gershwin]]></category>
		<category><![CDATA[The Nutcracker]]></category>

		<guid isPermaLink="false">http://www.better-things.co.uk/?p=2445</guid>
		<description><![CDATA[See how we sprinkled ENB's Christmas message with a little bit of magic]]></description>
			<content:encoded><![CDATA[<h1>The magic of Christmas at the English National Ballet</h1>
<h2>The problem</h2>
<p>English National Ballet wanted to send a Christmas greeting to their members and fans. The greeting needed to communicate ENBs Christmas programming whilst reflecting ENBs brand values, and of course be lightly dusted with a little bit of Christmas magic!</p>
<h2>The solution</h2>
<p>Better Things edited together existing video footage of English National Ballet’s Christmas programming (The Nutcracker and Strictly Gershwin) to create a specific piece for the season. We then embedded the video on a microsite and hid it behind an animated curtain, which opened to reveal the auto-playing video.</p>
<p>We also created an HTML email to drive members to the microsite.</p>
<p><a href="http://www.ballet.org.uk/happychristmas/ " target="_blank">Click here to view the ENB Christmas message</a>. As this is seasonal content, it may be taken down at any time, so apologies of the link is dead when you click it.</p>
<p><img class="size-full wp-image-2471 alignnone" title="ENB Xmas page example screen 1" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/ENB-Xmas-page-example-screen-11.jpg" alt="English National Ballet Christmas message screen 1" width="844" height="475" /></p>
<p><img class="size-full wp-image-2472 alignnone" title="ENB Xmas page example screen 2" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/ENB-Xmas-page-example-screen-21.jpg" alt="English National Ballet Christmas message screen 1" width="844" height="475" /></p>
<p><img class="size-full wp-image-2473 alignnone" style="border-width: 0px;" title="ENB Xmas page example screen 3" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/ENB-Xmas-page-example-screen-31.jpg" alt="English National Ballet Christmas message screen 3" width="844" height="475" /></p>
<p><img class="size-full wp-image-2474 alignnone" title="ENB Xmas page example screen 4" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/ENB-Xmas-page-example-screen-41.jpg" alt="English National Ballet Christmas message screen 4" width="844" height="475" /></p>
<p><img class="size-full wp-image-2475 alignnone" style="border-width: 0px;" title="ENB Xmas page example screen 5" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/ENB-Xmas-page-example-screen-51.jpg" alt="English National Ballet Christmas message screen 5" width="844" height="475" /></p>
<p><img class="alignleft size-full wp-image-2476" title="ENB Xmas page example screen 6" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/ENB-Xmas-page-example-screen-61.jpg" alt="English National Ballet Christmas message screen 6" width="844" height="475" /></p>
]]></content:encoded>
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		<title>Using social media to launch Beyond Analysis&#8217;s new website</title>
		<link>http://www.better-things.co.uk/our-work/using-social-media-to-launch-beyond-analysiss-new-website/</link>
		<comments>http://www.better-things.co.uk/our-work/using-social-media-to-launch-beyond-analysiss-new-website/#comments</comments>
		<pubDate>Fri, 13 Jan 2012 16:03:56 +0000</pubDate>
		<dc:creator>Rich</dc:creator>
				<category><![CDATA[Our Work]]></category>
		<category><![CDATA[Beyond Analysis]]></category>
		<category><![CDATA[buzz]]></category>
		<category><![CDATA[Campaign]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Plus]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[Share tools]]></category>
		<category><![CDATA[SM]]></category>
		<category><![CDATA[Social Game]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[WD]]></category>
		<category><![CDATA[website build]]></category>
		<category><![CDATA[Website Design]]></category>
		<category><![CDATA[website launch]]></category>

		<guid isPermaLink="false">http://www.better-things.co.uk/?p=2398</guid>
		<description><![CDATA[We've been working with Beyond Analysis to launch their new website. Check out what we did...]]></description>
			<content:encoded><![CDATA[<h1>Building a social buzz around Beyond Analysis’s new website launch</h1>
<h2>The problem</h2>
<p>Beyond Analysis asked Better Things to come up with an online device to help generate some buzz around the launch of their new website. The device needed to bring to life Beyond Analysis’s ability to ‘unlock the power of data’ – but in a fun and engaging way. It also needed to drive awareness of the website launch, and drive traffic to Beyond Analysis’s website.</p>
<h2>The solution</h2>
<p>Based on the understanding of the Beyond Analysis brand that we gained during our brand discovery workshop, Better Things developed a launch campaign based around a fun social game. We developed a Twitter analyser game which allowed visitors to enter their (or their friends’, or their favourite celeb’s) Twitter username to find out what personality type they are.</p>
<p>The game, built as a microsite, draws on individual users&#8217; last 20 tweets, via Twitter’s API, and scrapes them for certain keywords. We developed keyword categories associated with certain ‘personality types’ – all very tongue in cheek – and then served up the results. We then built in share tools – so that the end user could share their results page with their friends via Facebook, Twitter or Google Plus.</p>
<p>Traffic was driven to the game via a launch email to Beyond Analysis’s database, and a PR campaign aimed at tech and marketing trade journalists, using chocolate-based bribery – see image above. The game threw up some interesting results that gave us a great PR hook – who would have dreamed, for example, that Katie Price was 100% workaholic, or Boris Johnson 100% party animal? (Rio Ferdinand on the other hand was perhaps a little more predictable, throwing up a profile of 40% gym bunny, 20% audiophile, 20% workaholic and 20% sports fan).</p>
<h2>The result</h2>
<p>The game resulted in positive PR coverage of the website launch and an 83% uplift in website traffic.</p>
<p><a href="http://www.beyondanalysis.net/twitterfun" target="_blank">Click here to play the Beyond Analysis Twitter game</a>.<br />
<a href="http://www.better-things.co.uk/our-work/using-social-media-to-launch-beyond-analysiss-new-website/attachment/ba-twitter-1/" rel="attachment wp-att-2407"><img class="alignleft size-full wp-image-2407" title="BA Twitter 1" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/BA-Twitter-1.png" alt="Beyond Analysis Twitter game enter username" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/using-social-media-to-launch-beyond-analysiss-new-website/attachment/ba-twitter-2/" rel="attachment wp-att-2408"><img class="alignleft size-full wp-image-2408" title="BA Twitter 2" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/BA-Twitter-2.png" alt="Beyond Analysis Twitter game analysing tweets" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/using-social-media-to-launch-beyond-analysiss-new-website/attachment/ba-twitter-3/" rel="attachment wp-att-2409"><img class="alignleft size-full wp-image-2409" title="BA Twitter 3" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/BA-Twitter-3.png" alt="Beyond Analysis Twitter game results" width="844" height="475" /></a><br />
<a href="http://www.better-things.co.uk/our-work/using-social-media-to-launch-beyond-analysiss-new-website/attachment/ba-pr-web-sample/" rel="attachment wp-att-2414"><img class="alignleft size-full wp-image-2414" title="BA PR web sample" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/BA-PR-web-sample.jpg" alt="Beyond Analysis Twitter game PR" width="844" height="475" /></a></p>
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		<title>A web presence for tech industry players Ingresso</title>
		<link>http://www.better-things.co.uk/our-work/a-web-presence-for-tech-industry-players-ingresso/</link>
		<comments>http://www.better-things.co.uk/our-work/a-web-presence-for-tech-industry-players-ingresso/#comments</comments>
		<pubDate>Fri, 13 Jan 2012 09:39:26 +0000</pubDate>
		<dc:creator>Rich</dc:creator>
				<category><![CDATA[Our Work]]></category>
		<category><![CDATA[Better Things]]></category>
		<category><![CDATA[CMS]]></category>
		<category><![CDATA[Ingresso]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[tech industry]]></category>
		<category><![CDATA[ticketing]]></category>
		<category><![CDATA[WD]]></category>
		<category><![CDATA[website build]]></category>
		<category><![CDATA[Website Design]]></category>
		<category><![CDATA[Wordpress]]></category>

		<guid isPermaLink="false">http://www.better-things.co.uk/?p=2338</guid>
		<description><![CDATA[We've been working with tech industry outfit <a href="http://www.ingresso.co.uk/" target="_blank">Ingresso</a> to help them design and build their corporate website. Have a look at our solution...]]></description>
			<content:encoded><![CDATA[<h1>Creating a dynamic web presence for a ticketing industry software provider</h1>
<h2>The problem</h2>
<p><a href="http://www.ingresso.co.uk/" target="_blank">Ingresso</a>, a tech business operating in the ticketing industry, needed to develop a web presence, and they needed to develop one quickly. They asked Better Things to help them create a site that would succinctly explain what the company does, what products it offers, and most importantly generate leads and enquiries.</p>
<p>Ingresso needed to be able to edit certain parts of the website.</p>
<p>In terms of branding, Ingresso had a logo, but little else, so Better Things were tasked with building a brand language around the pre-existing logo and applying that language to the corporate website.</p>
<h2>The solution</h2>
<p>After coming to a thorough understanding of Ingresso’s business and target audience – and with budget in mind – Better Things developed a single page website solution for Ingresso.</p>
<p>The single page format, with jump-to links and multiple contact CTAs, ensured that Ingresso kept the content brief and to-the-point, whilst maximising the opportunity to develop enquiries. In order to get the site up and running on-budget and within a tight timeframe, Better Things built the site on WordPress, limiting CMS control to certain crucial sections of the website.</p>
<p>The result is an easy-to-use website that delivers the crucial information on Ingresso’s services and offerings in a quick and instantly accessible format.</p>
<p><a href="http://www.ingresso.co.uk/" target="_blank">Check out the Ingresso site</a><br />
<a href="http://www.better-things.co.uk/our-work/a-web-presence-for-tech-industry-players-ingresso/attachment/ingresso-website-screen-1/" rel="attachment wp-att-2350"><img class="alignleft size-full wp-image-2350" title="Ingresso website screen 1" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/Ingresso-website-screen-1.png" alt="Ingresso website visual 1" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/a-web-presence-for-tech-industry-players-ingresso/attachment/ingresso-website-screen-2/" rel="attachment wp-att-2352"><img class="alignleft size-full wp-image-2352" title="Ingresso website screen 2" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/Ingresso-website-screen-2.png" alt="Ingresso website visual 2" width="844" height="475" /></a></p>
<p><a href="http://www.better-things.co.uk/our-work/a-web-presence-for-tech-industry-players-ingresso/attachment/ingresso-website-screen-3-2/" rel="attachment wp-att-2354"><img class="alignleft size-full wp-image-2354" title="Ingresso website screen 3" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/Ingresso-website-screen-31.png" alt="Ingresso website visual 3" width="844" height="475" /></a></p>
<p><a href="http://www.better-things.co.uk/our-work/a-web-presence-for-tech-industry-players-ingresso/attachment/ingresso-website-screen-4/" rel="attachment wp-att-2355"><img class="alignleft size-full wp-image-2355" title="Ingresso website screen 4" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/Ingresso-website-screen-4.png" alt="Ingresso website visual 4" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/a-web-presence-for-tech-industry-players-ingresso/attachment/ingresso-website-screen-5/" rel="attachment wp-att-2356"><img class="alignleft size-full wp-image-2356" title="Ingresso website screen 5" src="http://www.better-things.co.uk/wp-content/uploads/2012/01/Ingresso-website-screen-5.png" alt="Ingresso website visual 5" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/a-web-presence-for-tech-industry-players-ingresso/attachment/ingresso-website-screen-3/" rel="attachment wp-att-2353"><br />
</a></p>
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		<title>A website launch for HNCC</title>
		<link>http://www.better-things.co.uk/our-work/a-website-launch-for-hncc/</link>
		<comments>http://www.better-things.co.uk/our-work/a-website-launch-for-hncc/#comments</comments>
		<pubDate>Mon, 21 Nov 2011 11:36:31 +0000</pubDate>
		<dc:creator>Rich</dc:creator>
				<category><![CDATA[Our Work]]></category>
		<category><![CDATA[Brand Identity]]></category>
		<category><![CDATA[brand story]]></category>
		<category><![CDATA[Charity]]></category>
		<category><![CDATA[Highgate Newtown Community Centre]]></category>
		<category><![CDATA[HNCC]]></category>
		<category><![CDATA[local authority]]></category>
		<category><![CDATA[Public Sector]]></category>
		<category><![CDATA[WD]]></category>
		<category><![CDATA[web build]]></category>
		<category><![CDATA[web design]]></category>
		<category><![CDATA[Website]]></category>
		<category><![CDATA[website build]]></category>
		<category><![CDATA[Website Design]]></category>

		<guid isPermaLink="false">http://www.better-things.co.uk/?p=2274</guid>
		<description><![CDATA[Check out the new website we designed and built for HNCC - part of their proactive and innovative response to local authority funding cuts.]]></description>
			<content:encoded><![CDATA[<h1>Launching a new website for HNCC: a proactive response to public sector funding cuts</h1>
<h2>The problem</h2>
<p>As documented in our <a href="http://www.better-things.co.uk/our-work/a-new-brand-identity-for-highgate-newtown-community-centre/">case study on the brand identity we created for Highgate Newtown Community Centre</a> (HNCC), the challenge for HNCC was to try to replace the hole in their funding left by local government cuts. They realised that their only hope of doing this was to build awareness of their offering amongst the local community, to deepen engagement with the community and then to turn that engagement and good will into volunteers for the centre. In this way HNCC would be able to continue to offer the outstanding support and services that have made them such a successful centre in the past.</p>
<p>Step one was to create a <a href="http://www.better-things.co.uk/our-work/a-new-brand-identity-for-highgate-newtown-community-centre/">compelling brand identity</a>. Step two was to build on that identity and create a website that would communicate not only the values and mission of the centre, but also act as a showcase for the services and support available through the centre.</p>
<div>
<h2>The solution</h2>
<p>Based on the <a href="http://www.better-things.co.uk/our-work/a-new-brand-identity-for-highgate-newtown-community-centre/" target="_blank">brand workshop</a> we ran with stakeholders from HNCC, we developed a brand platform and a brand story &#8211; twin pillars to underpin everything HNCC do, from the way they market themselves, to the way they go about their day to day business. These pillars emphasised empowerment &#8211; empowering all members of the community, whether that be empowering older people to overcome a sense of isolation, single mums to rediscover their place in the community, or young people to follow their dreams and excel in the creative arts and sport. At the same time it was important to focus on innovation &#8211; the innovation HNCC showed in facing up to the cuts in funding, the space and atmosphere for innovation within the centre itself, and the innovation to attract the dynamic creators to the centre to voluntarily contribute to new courses and activities.</p>
<p>To do this we needed to create a website which would give the local community a voice. As well as featuring a suggestions box on every page &#8211; facilitating the collection of ideas from the whole community &#8211; we introduced an &#8216;Individuals&#8217; news section so that HNCC can report on inspiring individuals within the community, telling stories of achievements and giving users a voice on the website. We opened all of the news stories up to comments &#8211; to encourage and enable conversation. We also introduced a people section to the website that didn&#8217;t just focus on the centre staff, but profiled volunteers, trustees and members as well &#8211; all of the people who make the centre special.</p>
<p>As befits a centre crying out for voluntary help, we made the site a catalyst for community &#8211; prominently featuring a &#8216;get involved&#8217; section of the site, and using call to action links throughout the site to push users there. And of course, to really showcase just what the centre can offer, we included &#8216;what&#8217;s going on?&#8217; and &#8216;calendar&#8217; sections.</p>
<p>Visually, the vibrancy and diversity of the local community is communicated strongly through the brand identity we developed and the image style and use.</p>
<p><a href="http://www.hncc.co.uk/" target="_blank">You can visit the HNCC website here.</a></p>
<p><a href="http://www.better-things.co.uk/our-work/a-website-launch-for-hncc/attachment/hncc-grab-1/" rel="attachment wp-att-2292"><img class="alignleft size-full wp-image-2292" title="hncc-grab-1" src="http://www.better-things.co.uk/wp-content/uploads/2011/11/hncc-grab-1.jpg" alt="" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/a-website-launch-for-hncc/attachment/hncc-grab-2/" rel="attachment wp-att-2293"><img class="alignleft size-full wp-image-2293" title="hncc-grab-2" src="http://www.better-things.co.uk/wp-content/uploads/2011/11/hncc-grab-2.jpg" alt="HNCC website screengrab 2" width="844" height="475" /></a></p>
<p><a href="http://www.better-things.co.uk/our-work/a-website-launch-for-hncc/attachment/hncc-grab-3/" rel="attachment wp-att-2294"><img class="alignleft size-full wp-image-2294" title="hncc-grab-3" src="http://www.better-things.co.uk/wp-content/uploads/2011/11/hncc-grab-3.jpg" alt="HNCC website screengrab 3" width="844" height="475" /></a></p>
<p><a href="http://www.better-things.co.uk/our-work/a-website-launch-for-hncc/attachment/hncc-grab-4/" rel="attachment wp-att-2295"><img class="alignleft size-full wp-image-2295" title="hncc-grab-4" src="http://www.better-things.co.uk/wp-content/uploads/2011/11/hncc-grab-4.jpg" alt="HNCC website screengrab 4" width="844" height="475" /></a></p>
<p><a href="http://www.better-things.co.uk/our-work/a-website-launch-for-hncc/attachment/hncc-grab-5/" rel="attachment wp-att-2296"><img class="alignleft size-full wp-image-2296" title="hncc-grab-5" src="http://www.better-things.co.uk/wp-content/uploads/2011/11/hncc-grab-5.jpg" alt="HNCC website screengrab 5" width="844" height="475" /></a></p>
<p><a href="http://www.better-things.co.uk/our-work/a-website-launch-for-hncc/attachment/hncc-grab-6/" rel="attachment wp-att-2297"><img class="alignleft size-full wp-image-2297" title="hncc-grab-6" src="http://www.better-things.co.uk/wp-content/uploads/2011/11/hncc-grab-6.jpg" alt="HNCC website screengrab 6" width="844" height="475" /></a></p>
<p><a href="http://www.better-things.co.uk/our-work/a-website-launch-for-hncc/attachment/hncc-grab-7/" rel="attachment wp-att-2298"><img class="alignleft size-full wp-image-2298" title="hncc-grab-7" src="http://www.better-things.co.uk/wp-content/uploads/2011/11/hncc-grab-7.jpg" alt="HNCC website screengrab 7" width="844" height="475" /></a></p>
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		<title>A new brand identity for HNCC</title>
		<link>http://www.better-things.co.uk/our-work/a-new-brand-identity-for-highgate-newtown-community-centre/</link>
		<comments>http://www.better-things.co.uk/our-work/a-new-brand-identity-for-highgate-newtown-community-centre/#comments</comments>
		<pubDate>Mon, 31 Oct 2011 18:28:52 +0000</pubDate>
		<dc:creator>Rich</dc:creator>
				<category><![CDATA[Our Work]]></category>
		<category><![CDATA[BDI]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[brand design]]></category>
		<category><![CDATA[Brand Identity]]></category>
		<category><![CDATA[brand platform]]></category>
		<category><![CDATA[brand story]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[Highgate Newtown Community Centre]]></category>
		<category><![CDATA[HNCC]]></category>
		<category><![CDATA[logo]]></category>
		<category><![CDATA[Logo Design]]></category>
		<category><![CDATA[look and feel]]></category>
		<category><![CDATA[marque]]></category>

		<guid isPermaLink="false">http://www.better-things.co.uk/?p=2175</guid>
		<description><![CDATA[Highgate Newtown Community Centre needed to develop a brand identity as part of their strategy to overcome a large reduction in local authority funding. Have a look at what we came up with.]]></description>
			<content:encoded><![CDATA[<h1>A brand identity for Highgate Newtown Community Centre</h1>
<h2>The problem</h2>
<p>Highgate Newtown Community Centre (HNCC) had a problem. After years spent successfully providing support and services for the community, they were facing big cuts to their funding from their local authority. They knew that they needed to adjust quickly to the new political reality, and the new funding landscape ahead of them. So they took the decision to develop a brand &#8211; something they had never previously had &#8211; in order to help them engage more than ever before with their local community.</p>
<p>The challenge for Better Things was to develop a brand identity that would help HNCC build on their existing profile in the local community. The identity would need to continue to reflect the centre&#8217;s reputation in the local area for providing affordable and relevant community services and support &#8211; resonating with, and not alienating, the centre&#8217;s existing user base. But more importantly, the identity needed to lend HNCC the authority it needed to attract volunteers &#8211; volunteers that would be the centre&#8217;s lifeblood after the funding cuts &#8211; and recruit new users from across the incredibly diverse spectrum of the local community.</p>
<p>The upshot of this recruitment of volunteers and new users would be a community centre genuinely at the heart of its community; and a community with a real sense of ownership over their centre.</p>
<div>
<h2>The solution</h2>
<p>We started by running a brand workshop session with stakeholders from HNCC &#8211; from centre users to volunteers, trustees to members of staff. During the workshop we went through a number of exercises, exploring the centre&#8217;s objectives, it&#8217;s audience, the competitive space they operate in, and finally their brand &#8211; what it means to them and what they want it to mean to the outside world. From this we developed a brand platform and a brand story &#8211; the twin foundations for our development of the HNCC brand &#8211; and any other communications that HNCC may want to develop.</p>
<p>Based on our twin foundations, we built up a brand with a warmly welcoming feel, and a focus on the people which are the heart and soul of the centre. The brand marque used speech bubbles &#8211; to indicate the plethora of voices and diversity of the community, as well as the centre&#8217;s role in giving the community a voice and empowering its membership. Creative expression and innovation were important parts of the centre&#8217;s day-to-day appeal, and we tried to bring those values through in the identity &#8211; especially through the use of the shorter &#8216;hi&#8217; marque, and a number of social media avatars and backgrounds.</p>
<p>The identity is loose enough to allow creative interpretation across a number of media, but prescriptive enough to ensure a cohesive and identifiable brand.</p>
<p>Oh and we&#8217;re currently using the identity to design and develop a website for the guys at HNCC &#8211; we&#8217;ll post a link on here just as soon as it goes live!</p>
<p><a href="http://www.better-things.co.uk/our-work/a-new-brand-identity-for-highgate-newtown-community-centre/attachment/hncc-booklet-cover/" rel="attachment wp-att-2189"><img class="alignleft size-full wp-image-2189" title="hncc-booklet-cover" src="http://www.better-things.co.uk/wp-content/uploads/2011/10/hncc-booklet-cover.jpg" alt="HNCC brand guidelines cover" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/a-new-brand-identity-for-highgate-newtown-community-centre/attachment/hncc-booklet-1-2/" rel="attachment wp-att-2190"><img class="alignleft size-full wp-image-2190" title="hncc-booklet-1" src="http://www.better-things.co.uk/wp-content/uploads/2011/10/hncc-booklet-11.jpg" alt="HNCC brand guidelines opening spread" width="844" height="475" /></a></p>
<p><a href="http://www.better-things.co.uk/our-work/a-new-brand-identity-for-highgate-newtown-community-centre/attachment/hncc-booklet-2/" rel="attachment wp-att-2191"><img class="size-full wp-image-2191 alignnone" style="border-width: 0px;" title="hncc-booklet-2" src="http://www.better-things.co.uk/wp-content/uploads/2011/10/hncc-booklet-2.jpg" alt="HNCC brand guidelines second spread" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/a-new-brand-identity-for-highgate-newtown-community-centre/attachment/hncc-booklet-3/" rel="attachment wp-att-2192"><img class="alignleft size-full wp-image-2192" title="hncc-booklet-3" src="http://www.better-things.co.uk/wp-content/uploads/2011/10/hncc-booklet-3.jpg" alt="HNCC brand guidelines spread four" width="844" height="475" /></a></p>
<p><a href="http://www.better-things.co.uk/our-work/a-new-brand-identity-for-highgate-newtown-community-centre/attachment/hncc-booklet-4/" rel="attachment wp-att-2193"><img class="size-full wp-image-2193 alignnone" style="border-width: 0px;" title="hncc-booklet-4" src="http://www.better-things.co.uk/wp-content/uploads/2011/10/hncc-booklet-4.jpg" alt="HNCC brand guidelines fourth spread" width="844" height="475" /></a><a href="http://www.better-things.co.uk/our-work/a-new-brand-identity-for-highgate-newtown-community-centre/attachment/hncc-booklet-5/" rel="attachment wp-att-2194"><img class="size-full wp-image-2194 alignnone" style="border-width: 0px;" title="hncc-booklet-5" src="http://www.better-things.co.uk/wp-content/uploads/2011/10/hncc-booklet-5.jpg" alt="HNCC brand guidelines fifth spread" width="844" height="475" /></a></p>
</div>
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		<title>Portfolio: creating a marketplace for public sector creativity</title>
		<link>http://www.better-things.co.uk/our-work/portfolio-creating-a-marketplace-for-public-sector-creativity/</link>
		<comments>http://www.better-things.co.uk/our-work/portfolio-creating-a-marketplace-for-public-sector-creativity/#comments</comments>
		<pubDate>Tue, 14 Jun 2011 11:39:20 +0000</pubDate>
		<dc:creator>Rich</dc:creator>
				<category><![CDATA[Our Work]]></category>
		<category><![CDATA[beta]]></category>
		<category><![CDATA[build]]></category>
		<category><![CDATA[Cartthrob]]></category>
		<category><![CDATA[CMS]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[dev]]></category>
		<category><![CDATA[ExpressionEngine]]></category>
		<category><![CDATA[IA]]></category>
		<category><![CDATA[Information Architecture]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[NCC]]></category>
		<category><![CDATA[Nottingham City Council]]></category>
		<category><![CDATA[Portfolio]]></category>
		<category><![CDATA[Public Sector]]></category>
		<category><![CDATA[WD]]></category>

		<guid isPermaLink="false">http://www.better-things.co.uk/?p=1942</guid>
		<description><![CDATA[How Better Things helped facilitate 'genuine Public Sector innovation' - check it out!]]></description>
			<content:encoded><![CDATA[<h1>Portfolio: genuine innovation in the public sector</h1>
<h2>The problem</h2>
<p>The guys at Nottingham City Council are a bright bunch. One day whilst visiting London they noticed that Hackney Borough Council was running an interesting public health campaign. Rather than make a note and then get someone in their creative team to copy it, they thought how cool it would be if they could buy the creative from Hackney and adapt it slightly (their logo, perhaps their fonts) to run in the streets of Nottingham. Hackney would recoup some of the expense they incurred in producing the campaign &#8211; whether internal costs or external agency costs &#8211; and Nottingham would save money by not having to originate expensive campaign creative.</p>
<p>Being no slouches, (and being somewhat proud of the campaign creative that their team produce) they also realised that for bigger local authorities like them, there was a real opportunity to sell campaigns and make some money back &#8211; enabling them to do more with their budget in the face of public spending cuts. And of course for smaller authorities, the option of being able to buy artwork at a fraction of the cost of originating it would mean budgetary savings and/or increased ability to have an impact on their local area.</p>
<p>They decided that they wanted to create a marketplace where local authorities could trade their campaign artwork.</p>
<p>They also recognised that many local creative agencies may be worried about the development of such a marketplace, seeing it as competing with them for creative budgets. But they envisaged agencies re-selling campaign artwork where they held the copyright to do so, recycling failed pitch creative, or indeed using any &#8216;down time&#8217; to create generic campaigns to sell to multiple councils via the marketplace.</p>
<p>Of course, as a public sector project, the budget was restrictive, even if the idea was good.</p>
<div>
<h2>The solution</h2>
<p>Nottingham City Council approached Better Things with a loose sketch of the idea in their heads and a bucketload of enthusiasm. We all knew that the obvious place for this marketplace was the web &#8211; and that we would need to build a bespoke site to make it work. We loved the idea, but recognising the serious limitations of the budget, knew that the technology, as the most expensive part of the job, would dictate what we could propose as a creative solution.</p>
</div>
<div>
<p>We spent a day workshopping the site with the client &#8211; looking at the potential audiences for the site, exploring what the brand should feel like and brainstorming key functionality.</p>
<p>Establishing the bare functionality bones of the site &#8211; the ability for users to create and manage accounts, to both buy (make payments) and sell (receive payments), to upload and download high resolution, large sized files, to be able to add information, tags, thumbnail &#8216;preview&#8217; images for each of the campaigns they wanted to buy, and of course to indicate what level of IP they owned, or what image or font licenses were held &#8211; allowed us to workwith our development partner to determine the best CMS solution and e-shop for the budget (we used ExpressionEngine and Cartthrob). We added a few nice extras &#8211; like the ability for users to ask questions and comment on other user&#8217;s creative in real time. And then we set about mapping out the Information Architecture, creating a sitemap and a series of detailed wireframes.</p>
<p>Into the design phase, we developed an identity for Portfolio, and then designed the site templates, before beginning the build.</p>
<p>The site went live on May 25th, launching on the first day of the annual <a href="http://www.lgcomms.org.uk/">LG communications</a> conference to general acclaim, and has been well received on Twitter with at least one user hailing &#8216;genuine government innovation at last&#8217;. The site is currently in Beta. We will continue to refine the site over the next six months as more and more users get involved and we find out what the stress points are, and where improvements can be made.</p>
<p>You can check the site out at <a href="https://www.portfoliocreative.org">www.portfoliocreative.org</a>, although the full site is only accessible to members. You can also follow the site on Twitter <a href="http://twitter.com/#!/portfoliotweet" target="_blank">@Portfoliotweet</a> or like them on Facebook: <a href="http://www.facebook.com/portfoliocreative.org">www.facebook.com/portfoliocreative.org</a><br />
<img class="alignleft size-full wp-image-1959" title=" " src="http://www.better-things.co.uk/wp-content/uploads/2011/06/NCC-CS-grab-1.jpg" alt="Portfolio screengrab homepage" width="844" height="475" /></p>
</div>
<p><img src="http://www.better-things.co.uk/wp-content/uploads/2011/06/NCC-CS-grab-8.jpg" alt="" /><img src="http://www.better-things.co.uk/wp-content/uploads/2011/06/NCC-CS-grab-9.jpg" alt="" /><img src="http://www.better-things.co.uk/wp-content/uploads/2011/06/NCC-CS-grab-5.jpg" alt="" /><img src="http://www.better-things.co.uk/wp-content/uploads/2011/06/NCC-CS-grab-4.jpg" alt="" /><img src="http://www.better-things.co.uk/wp-content/uploads/2011/06/NCC-CS-grab-6.jpg" alt="" /><img src="http://www.better-things.co.uk/wp-content/uploads/2011/06/NCC-CS-grab-7.jpg" alt="" /></p>
<p>&nbsp;</p>
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		<title>A brand refresh for Equib</title>
		<link>http://www.better-things.co.uk/our-work/a-brand-refresh-for-equib/</link>
		<comments>http://www.better-things.co.uk/our-work/a-brand-refresh-for-equib/#comments</comments>
		<pubDate>Wed, 11 May 2011 14:35:50 +0000</pubDate>
		<dc:creator>Rich</dc:creator>
				<category><![CDATA[Our Work]]></category>
		<category><![CDATA[BDI]]></category>
		<category><![CDATA[Brand Identity]]></category>
		<category><![CDATA[business card design]]></category>
		<category><![CDATA[Colour Palette]]></category>
		<category><![CDATA[Equib]]></category>
		<category><![CDATA[Information Architecture]]></category>
		<category><![CDATA[Logo Design]]></category>
		<category><![CDATA[Risk Management]]></category>
		<category><![CDATA[stationery design]]></category>
		<category><![CDATA[Typography]]></category>
		<category><![CDATA[Uncertainty Management]]></category>
		<category><![CDATA[WD]]></category>
		<category><![CDATA[Website Design]]></category>

		<guid isPermaLink="false">http://www.better-things.co.uk/?p=1886</guid>
		<description><![CDATA[Uncertainty management consultancy Equib asked us to refresh their brand and design and build their website. Check out the results...]]></description>
			<content:encoded><![CDATA[<h1>Rebranding an uncertainty management consultancy</h1>
<h2>The problem</h2>
<p>Equib is a three year old uncertainty management consultancy. Fast growth has meant that the temporary logo and off-the-shelf website that they developed for their launch is no longer adequate to their needs.</p>
<p>Equib’s initial business and growth came from personal contacts and recommendations, so their brand identity and web presence wasn&#8217;t all that important to them. However, recently they have found that they are expanding into new territories where they are being sold in to high-level staff who don’t know them, and have no reason to trust them. Their branding and website are key to presenting Equib as a viable, large scale, trustworthy business that can get the job done – and this is key to them winning large contracts.</p>
<div>
<h2>The solution</h2>
<p>Better Things were commissioned to evolve Equib&#8217;s brand, and then roll it out over a series of communication touchpoints.</p>
<p>Equib&#8217;s existing logo, a marque made of a triangle with a prominent ‘centrum’ point, was intended to represent equilibrium, balance, the best solution &#8211; and our update needed to continue to reflect those values. We were also asked to look at typography and colours, placing consideration on the environments in which they would most often be used: Microsoft Office documents.</p>
<p>Better Things developed a logotype rather than a marque; using lengthened but equal extenders on the q and b of the word to suggest equilibrium. We then took the extenders and used them as a device throughout a series of report templates, powerpoint templates and stationery.</p>
<p>We then began to work on a website for Equib &#8211; starting with content planning and IA. We knew that the primary audience for the website would be senior decision-makers, time poor individuals who would use the Equib website simply as a due diligence check before &#8216;rubber-stamping&#8217; them as a supplier: an audience that would appreciate a no-nonsense approach. So the primary rational objective was to make it very clear, very quickly, what services Equib offers, without any fancy animation or functionality getting in the way of the content. At the same time, on an emotional level, we needed to reassure the user of Equib&#8217;s authority in the field.</p>
<p>We developed a website centred around homepage with immediate, large thumbnail links to Equib&#8217;s service offerings, ensuring that users can quickly drill down to the content they need. We included case studies and a blog section, intended to reassure potential customers of Equib&#8217;s authority and trustworthiness. Equib&#8217;s robust client list speaks for itself, and goes a long way towards displaying the scale of business they are used to dealing with.</p>
<p>Better Things chose to build the website on the WordPress platform, so that the client can edit and add content to the site at any time. You can view the site <a href="http://www.equib.co.uk">here</a>.</p>
<p>All in all, the brand and website are exactly what Equib needed &#8211; nothing fancy, very functional and well thought out, and a hit with their audience.<br />
<img src="http://www.better-things.co.uk/wp-content/uploads/2011/05/CS-Equib-Pages_home-grab.jpg" alt="" /><img src="http://www.better-things.co.uk/wp-content/uploads/2011/05/CS-Equib-Pages_audit-grab.jpg" alt="" /><img src="http://www.better-things.co.uk/wp-content/uploads/2011/05/CS-Equib-Pages_blog-grab1.jpg" alt="" /><img src="http://www.better-things.co.uk/wp-content/uploads/2011/05/CS-Equib-Pages_clients-grab.jpg" alt="" /><img class="alignleft size-full wp-image-1897" src="http://www.better-things.co.uk/wp-content/uploads/2011/05/EQ-report-cover.jpg" alt="Equib report cover" width="844" height="475" /></p>
</div>
<p><img src="http://www.better-things.co.uk/wp-content/uploads/2011/05/EQ-report-open-v1.jpg" alt="" /><img src="http://www.better-things.co.uk/wp-content/uploads/2011/05/EQ-stationery-v1.jpg" alt="" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
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		<title>Launching Auto Trader&#8217;s New Car site</title>
		<link>http://www.better-things.co.uk/our-work/supporting-auto-traders-new-car-site-launch/</link>
		<comments>http://www.better-things.co.uk/our-work/supporting-auto-traders-new-car-site-launch/#comments</comments>
		<pubDate>Tue, 15 Mar 2011 18:40:42 +0000</pubDate>
		<dc:creator>Rich</dc:creator>
				<category><![CDATA[Our Work]]></category>
		<category><![CDATA[Auto Trader]]></category>
		<category><![CDATA[Better Things]]></category>
		<category><![CDATA[Car Dealers]]></category>
		<category><![CDATA[car franchisees]]></category>
		<category><![CDATA[digital innovation]]></category>
		<category><![CDATA[DME]]></category>
		<category><![CDATA[hot leads]]></category>
		<category><![CDATA[IC]]></category>
		<category><![CDATA[New Car website]]></category>
		<category><![CDATA[TMG]]></category>
		<category><![CDATA[Trader Media Group]]></category>
		<category><![CDATA[tradermedia]]></category>

		<guid isPermaLink="false">http://www.better-things.co.uk/?p=1648</guid>
		<description><![CDATA[Auto Trader wanted to build awareness and drive sales prior to the launch of their New Car website. Check out our solution.]]></description>
			<content:encoded><![CDATA[<h1>Launching Auto Trader&#8217;s latest website</h1>
<h2>The problem</h2>
<p>In line with Trader Media Group&#8217;s dedication to digital innovation, and after extensive research, Auto Trader realised there was a need amongst their advertisers for a dedicated environment for sales of brand new cars. They developed their New Car website &#8211; the first of its kind &#8211; specifically to give dealers and franchisees the tools they need to sell new cars to customers.</p>
<p>Auto Trader needed to communicate this to their dealer and franchisee advertiser base, and asked Better Things to help them do it.</p>
<div>
<h2>The solution</h2>
<p>Better Things developed a creative concept that focussed on the key proposition of the New Car site &#8211; the delivery of hot, ready-to-buy leads to dealers and franchisees. The central motif, showing cold, unfocussed smoke gradually concentrating into steady clear, hot beams of light was a powerful visual metaphor for this transformation. The wider tone of voice we developed was tricky: although we wanted to convey the &#8216;new&#8217; aspect of both the cars available for sale on the site, and the site itself, we had to avoid becoming too premium, as new doesn&#8217;t always mean expensive.</p>
<p>We then rolled out the concept, warming up our audience with a pre-launch DM piece to build awareness of the new site and to pre-sell inventory and search products. We backed it up with press advertisements and cover-wraps in trade press, and then finally mailed the audience again on launch.</p>
<p><img class="alignleft size-full wp-image-1658" src="http://www.better-things.co.uk/wp-content/uploads/2011/03/TM-New-Car-DM-Panels-DD-V01.jpg" alt="New Car DM panels" width="844" height="475" /><img class="alignleft size-full wp-image-1659" src="http://www.better-things.co.uk/wp-content/uploads/2011/03/TM-New-Car-DM-Panels-RA-V01.jpg" alt="Auto Trader New Car website DM" width="844" height="475" /><img class="alignleft size-full wp-image-1686" src="http://www.better-things.co.uk/wp-content/uploads/2011/03/TM-New-Car-DM-3.jpg" alt="Auto Trader new car DM" width="844" height="475" /><img class="alignleft size-full wp-image-1685" src="http://www.better-things.co.uk/wp-content/uploads/2011/03/TM-New-Car-DM-21.jpg" alt="Auto Trader new car DM" width="844" height="475" /><img class="alignleft size-full wp-image-1696" src="http://www.better-things.co.uk/wp-content/uploads/2011/03/TM-New-Car-DM-Letter-Panels.jpg" alt="New Car DM Letter" width="844" height="475" /><img class="alignleft size-full wp-image-1677" src="http://www.better-things.co.uk/wp-content/uploads/2011/03/TM-New-Car-Press-Ad1.jpg" alt="Press Ad" width="844" height="475" /><img class="alignleft size-full wp-image-1678" src="http://www.better-things.co.uk/wp-content/uploads/2011/03/New-Car-Cover-Wrap-Outer-V01.jpg" alt="New Car Cover Wrap Outer" width="844" height="475" /><img class="alignleft size-full wp-image-1687" src="http://www.better-things.co.uk/wp-content/uploads/2011/03/TM-New-Car-Cover-Wrap-Inners-V011.jpg" alt="Trader Media New Car cover wrap inner" width="844" height="475" /></p>
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		<title>RAZSOR multi-channel product launch</title>
		<link>http://www.better-things.co.uk/our-work/razsor-product-launch/</link>
		<comments>http://www.better-things.co.uk/our-work/razsor-product-launch/#comments</comments>
		<pubDate>Wed, 16 Feb 2011 09:25:07 +0000</pubDate>
		<dc:creator>Rory</dc:creator>
				<category><![CDATA[Our Work]]></category>
		<category><![CDATA[Auto Trader]]></category>
		<category><![CDATA[Brand Positioning]]></category>
		<category><![CDATA[Car Dealers]]></category>
		<category><![CDATA[DME]]></category>
		<category><![CDATA[IC]]></category>
		<category><![CDATA[Product Launch]]></category>
		<category><![CDATA[RAZSOR]]></category>
		<category><![CDATA[TMG]]></category>
		<category><![CDATA[Tone Of Voice]]></category>
		<category><![CDATA[TOV]]></category>
		<category><![CDATA[Trader Media Group]]></category>
		<category><![CDATA[tradermedia]]></category>
		<category><![CDATA[Websites]]></category>

		<guid isPermaLink="false">http://www.better-things.co.uk/?p=1474</guid>
		<description><![CDATA[Trader Media Group wanted to launch a new website product to car dealers. Better Things had a few ideas...]]></description>
			<content:encoded><![CDATA[<h1>Launching RAZSOR across multiple channels</h1>
<h2>The problem</h2>
<p>Trader Media Group wanted to launch a new product, RAZSOR, aimed at car dealers. The product is a website building package, enabling car dealers without a website or with an old/outdated website to buy a new one at a competitive price. The new RAZSOR websites are content management system (CMS) controlled, search engine optimised, and importantly, ready to integrate with Trader Media Group&#8217;s flagship Auto Trader website.</p>
<p>Trader Media Group needed to make dealers aware of the advantages of the new product so that as many as possible bought a new RAZSOR site.</p>
<div>
<h2>The solution</h2>
<p>Better Things developed a brand proposition and tone of voice to reflect the way dealers speak: down to earth and yet business focussed, using plain english &#8211; not over-technical or elaborate. We emphasised the things about a website that matter to a dealer&#8217;s business: generating more leads, increasing their conversion rate, and ease of use.</p>
<p>We then applied the proposition, writing copy and developing creative across a suite of marketing materials: from training sheets to help the sales team understand the benefits of the product, through to direct mail pieces, press advertisements and banners and skyscrapers to build awareness online. We also produced a 20 page sales brochure for the sales team to leave with prospective buyers, and a 44 page welcome pack for new buyers &#8211; effectively an instruction manual showing them how to set up their new site and use all of the new tools at their disposal. The integrated aproach, maintaining a consistent tone of voice but modifying the message according to the channel, led to large dealer take up of the product.</p>
</div>
<p><img class="alignnone size-full wp-image-1518" src="http://www.better-things.co.uk/wp-content/uploads/2010/12/TM-RAZSOR-Ad-In-Place-V01.jpg" alt="RAZSOR Pre-Launch ad" width="844" height="475" /><img src="http://www.better-things.co.uk/wp-content/uploads/2010/12/TM-RAZSOR_gate_open_wide-V02.jpg" alt="RAZSOR DM cover" width="844" height="475" /><img src="http://www.better-things.co.uk/wp-content/uploads/2010/12/TM-RAZSOR_gate_open_wide-V05.jpg" alt="RAZSOR DM Inner detail" width="844" height="475" /><img class="alignnone size-full wp-image-1516" src="http://www.better-things.co.uk/wp-content/uploads/2010/12/TM-RAZSOR_gate_open_wide-V06.jpg" alt="RAZSOR DM inner detail" width="844" height="475" /><img class="alignnone size-full wp-image-1507" src="http://www.better-things.co.uk/wp-content/uploads/2010/12/TM-RAZSOR-booklet_saddlestich_laying_wide1.jpg" alt="RAZSOR Welcome pack cover" width="844" height="475" /><img class="alignnone size-full wp-image-1478" src="http://www.better-things.co.uk/wp-content/uploads/2010/12/TM-RAZSOR-Spread1.jpg" alt="RAZSOR Welcome pack spread1" width="844" height="475" /><img class="alignnone size-full wp-image-1513" src="http://www.better-things.co.uk/wp-content/uploads/2010/12/TM-RAZSOR-Spread21.jpg" alt="RAZSOR Welcome pack inner section" width="844" height="475" /></p>
<p><img class="alignnone size-full wp-image-1514" src="http://www.better-things.co.uk/wp-content/uploads/2010/12/TM-RAZSOR-Spread3.jpg" alt="RAZSOR Welcome pack inner section" width="844" height="475" /></p>
<p><img class="alignnone size-full wp-image-1839" src="http://www.better-things.co.uk/wp-content/uploads/2011/02/RAZSOR-Microsite-V011.jpg" alt="RAZSOR Microsite image" width="844" height="475" /></p>
<p><img class="alignnone size-full wp-image-1848" src="http://www.better-things.co.uk/wp-content/uploads/2011/02/RAZSOR-Dealer-Update-Cover-V021.jpg" alt="TM RAZSOR Dealer Update Cover Wrap cover" width="844" height="475" /></p>
<p><img class="alignnone size-full wp-image-1838" src="http://www.better-things.co.uk/wp-content/uploads/2011/02/TM-RAZSOR-Cover-Wrap-Inner-V011.jpg" alt="RAZSOR Cover wrap inner sections" width="844" height="475" /></p>
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